Accessibility

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Accessibility is part of how we design and build this site, not an afterthought.

What we have built in

• Pages work with a keyboard, with clear focus outlines and a “skip to content” link.
• Text is large and high contrast, and resizes with your browser settings.
• Moving elements and scroll animations switch off if your device is set to reduce motion.
• Buttons and form fields are large and easy to tap on phones and tablets.
• Headings, landmarks and labels are used so screen readers can find their way around.
• Forms tell you plainly what is needed, and do not rely on colour alone.
• Photos have descriptions where they carry meaning, and decorative graphics are hidden from screen readers.

Known limits

We are still improving. Some things may not yet be perfect:

• The therapy referral form is provided by a third party (Splose), so we can’t control all of its design.
• Some older documents or images we add may not have full text alternatives straight away.

If something gets in your way, please tell us. We would rather know and fix it.

Ask for help or another format

You can ask for information in another format, or ask us to do something for you over the phone instead of online.

Call 0429 594 195 or email hello@vividel.com.au.

Feedback and complaints

If you are not happy with our response, you can contact the Australian Human Rights Commission about disability discrimination at humanrights.gov.au.